Probis is a financial services and asset management company registered in Australia on January 16, 2009. It primarily offers investment trading services to investors, including forex, commodity contracts for difference (CFDs), futures CFDs, index CFDs, and asset management. The company is headquartered in Sydney. Its official website is http://probisgroup.com/, and the website supports English, Simplified Chinese, and Traditional Chinese languages.
Company Background and Regulatory Status:
The registered entity of Probis in Australia is PROBIS FINANCIAL SERVICES PTY LIMITED, formerly known as PROBIS FINANCIAL SERVICES LIMITED, AYERS ALLIANCE FINANCIAL SERVICES PTY LTD, AYERS ALLIANCE HOLDINGS PTY LIMITED, and Quay Investor Group Pty Limited. The company's registered address is SYDNEY NSW 2000, and its enterprise registration number is 134 959 818. The specific office address is Suite 11.01, Level 11, 227 Elizabeth Street, Sydney NSW 2000. According to Whois information, the company's official website domain was registered on February 9, 2018. The company uses the trading name AAFX.
The registered entity PROBIS FINANCIAL SERVICES PTY LIMITED is authorized and regulated by the Australian Securities and Investments Commission (ASIC) with license number 338241. However, following the company's declaration of bankruptcy on July 17, 2023, and its voluntary entry into receivership, ASIC suspended its Australian Financial Services (AFS) license. This suspension includes a provision requiring Probis to continue as a member of the Australian Financial Complaints Authority and to make arrangements for compensating retail clients until October 30, 2023. On July 17, 2023, Richard Albarran, Brent Kijurina, Cameron Shaw, and Aaron Dominish from Hall Chadwick were appointed as the voluntary administrators of Probis.
Before the license suspension, Probis was authorized to provide general advice and trade in specific financial products, establish foreign exchange contracts and derivative markets, operate registered managed investment schemes for financial assets, and offer custody and depository services to retail and wholesale clients.
Market Instruments:
Forex: The forex market involves the buying and selling of currencies from different countries. Investors can trade in the forex market through HTFX.
Commodity CFDs: Commodities are important drivers in global markets and are a highly volatile asset class. Traders can use commodity CFDs for portfolio diversification.
Index CFDs: Indices are used to measure the performance of collections of stocks from specific industries or well-known and widely recognized companies worldwide.
Futures CFDs: Futures CFDs allow investors to trade based on the rise or fall of futures prices without actually owning the asset. Investors can buy or sell futures at an agreed-upon price in the future, potentially profiting or incurring losses.
Account Types:
Each individual is allowed to open only one trading account with the broker, called the Probis Auton account.
Deposits and Withdrawals:
Deposits: The broker supports deposits in Australian Dollars and US Dollars via bank wire transfers. For users outside of Australia, the broker provides USD trading accounts.
Withdrawals: Users can initiate withdrawal requests by clicking the "Withdraw" button on the broker's trading platform and specifying the withdrawal amount. Alternatively, they can contact the customer service department by phone, providing their login ID and service password, to complete the withdrawal process with the assistance of a representative.
Trading Platform:
The broker uses its proprietary PROBIS AUTON trading platform, which is available in desktop, tablet, and mobile versions.
Customer Support:
Users can contact Probis at +61 2 9047 7800. The broker provides wealth management advisory through enquiries@probisgroup.com.au, FX&CFD information inquiries through cs@probisgroup.com.au, FX&CFD account-related inquiries through account@probisgroup.com.au, and FX&CFD deposit/withdrawal-related inquiries through margin@probisgroup.com.au.
Summary:
Probis is a financial services and asset management company that entered into bankruptcy receivership on July 17, 2023. The AFS license held by the broker has been "suspended" by ASIC, rendering it unable to provide services and effective regulation to users.
Currently, the broker is marked as "bankrupt" on Traderknows.