Antelope is a financial technology company founded in 2016, headquartered in Nicosia, Cyprus, and the company entity is Antelope Systems Limited. Antelope mainly provides customer management and call center optimization solutions in the field of foreign exchange and contract for difference (CFD). Its products include Antelope Systems CRM, Antelope Systems Ninja, dashboards and leaderboards, and Antelope Affiliates.
Business Scope
- Customer management solutions: This includes software tools for managing customer information, transaction history, account information, etc., to help businesses better interact with customers, understand customer needs, and provide personalized services.
- Call center optimization solution: This includes customer service, sales, and support related to telephone communication. By optimizing the process and technology of the call center, customer satisfaction and efficiency can be improved.
- Integrated Services: Provide integration with VoIP (Internet Telephony), email, SMS, payment providers, electronic signature solutions, and other related services. These integrated services can further enhance the customer management and call center functions of enterprises, and improve business support.
- Filter View Function: Provides a filter view function to help enterprises filter and present key information from a large amount of data to assist decision-making and optimize business processes.
Customer Group
- Foreign Exchange Traders: As a financial technology company specializing in the foreign exchange and CFD industries, Antelope's main customer group is foreign exchange traders. These traders are divided into individual investors or institutional investors, and need to manage customer information and optimize call center processes to provide better customer service and support.
- CFD brokers: Antelope also attracts CFD brokers as its customers. These brokers involve transactions across multiple asset classes, including stocks, indices, commodities, etc., and require efficient customer management and call center solutions to support their business.
- FinTech Company: As a fintech company, Antelope's solutions will attract other fintech companies and help expand their business scope and service areas.
- Foreign exchange rebate companies: Due to Antelope's services in the field of foreign exchange rebate, some companies in this sector are also their clients, utilizing their customer management and call center optimization solutions to enhance business efficiency.
Language Support: English
