FXBTG is a forex and contract for difference (CFD) broker established and registered in New Zealand on June 25, 2012. It offers trading services in forex, precious metals, futures, stocks, and other CFDs. The company's headquarters are located in Kuala Lumpur. The broker's official website supports multiple languages, including English, Simplified Chinese, Traditional Chinese, Indonesian, and Vietnamese. FXBTG does not provide services to jurisdictions where it may violate local laws or regulations, such as Afghanistan, Hong Kong, Belgium, Japan, and the United States.
Corporate Background and Regulatory Status:
The registered entity of FXBTG in New Zealand is FXBTG FINANCIAL LIMITED, formerly known as HD PROPERTY MANAGEMENT LIMITED. The registered address is Level 26, Hsbc Tower, 188 Quay Street, Auckland, 1052, New Zealand, while the actual office address is A-10-13, Tower A, Menara UOA Bangsar, 5, Jalan Bangsar Utama 1, Bangsar, Kuala Lumpur, W.P, 59000, Malaysia. The company registration number is 3896796, and Xiaomin LI serves as the director. As of November 17, 2023, the broker's website domain registration, as per Whois information, has expired, with the registration date on August 10, 2018, and the expiration date on November 10, 2023.
Additionally, the broker's website does not disclose its regulatory status, and there is no information about the company in any official financial regulatory agency, indicating that the broker operates in an unregulated state.
Account Opening:
To open an account with FXBTG, you can click on the "Signup" button in the top right corner of the official website. The account registration process involves providing personal information, uploading identification documents for KYC verification, selecting a trading platform, account type, and leverage, and finally submitting the application. After the review is complete, the account will be successfully opened.
Account Types:
FXBTG offers five types of real trading accounts: MINI Account, STD Account, VIP Account, PRO Account, and Trader Account. Each account has different minimum deposit requirements, trading instruments, leverage, and other features.
- MINI Account:Minimum Deposit: $100 USD;Trading Instruments: Forex and Precious Metals;Maximum Leverage: 1:100;Spread for EURUSD: 1 pip;Trading Bonus: Available;1-on-1 Customer Service: Not available
- STD Account:Minimum Deposit: $2000 USD;Trading Instruments: Currency, Metals, Futures, Stocks;Maximum Leverage: 1:400;Spread for EURUSD: 0.8 pips;Trading Bonus: Available;1-on-1 Customer Service: Not available
- VIP Account:Minimum Deposit: $5000 USD;Trading Instruments: Currency, Metals, Futures, Stocks;Maximum Leverage: 1:400;Spread for EURUSD: 0 pips;Trading Bonus: Available;1-on-1 Customer Service: Available
- PRO Account:Minimum Deposit: $20,000 USD;Trading Instruments: Currency, Metals, Futures, Stocks;Maximum Leverage: 1:400;Spread for EURUSD: 0 pips;Trading Bonus: Not available;1-on-1 Customer Service: Available
- Trader Account:Minimum Deposit: $5000 USD;Trading Instruments: Currency, Metals, Futures, Stocks;Maximum Leverage: 1:400;Spread for EURUSD: 0 pips;Trading Bonus: Not available;1-on-1 Customer Service: Not available。
Trading Platform:
FXBTG provides the MT4 trading platform, available for Android, Windows, and Mac, with servers provided by FXBTG Financial Limited.
Deposits and Withdrawals:
FXBTG supports deposits and withdrawals through e-wallets and blockchain. The minimum withdrawal amount is $100 USD, and withdrawals below $100 USD must be in digital currency. Withdrawals are processed within 1-2 business days after successful application acceptance, with a fee of $20 USD for the third withdrawal and subsequent ones.
Customer Support:
Users can contact FXBTG for customer support via phone, email, and WhatsApp.
- Phone: +6011 7037 4764 (Global) / +0064 9 889 5809 (New Zealand) / +60322011858 (Malaysia)
- Email: cs@fxbtg.nz
- WhatsApp: +60 11-7037 4764
Summary:
Traderknows reminds investors that FXBTG is an unregulated forex broker. In case of issues while trading on this platform, there is no recourse through regulatory authorities. It is advisable for investors to choose platforms with valid regulation and a good reputation to avoid financial losses. As of now, FXBTG is marked as "suspected fraud" on Traderknows.