Basic Information about CH Markets:
- Established: 2023
- Registered Country/Area: Saint Vincent and the Grenadines
- Regulation: Unregulated
- Market Instruments: Forex, Stocks, Indices, Commodities, Cryptocurrencies
- Demo Account: Not applicable
- Leverage: 1:1000
- EUR/USD Spread: 1.1 Pips (Standard)
- Trading Platform: MT5
- Minimum Deposit: Not applicable
- Customer Support: Phone, 24/7 Live Chat, Email, Online Messaging
Is CH Markets Safe? Can CH Markets Be Trusted?
CH Markets is actually unregulated. Although the company is registered with the Financial Services Authority (FSA) of Saint Vincent and the Grenadines with the registration number 1119 LLC 2021, the SVGFSA is not a financial regulator and does not have the authority to issue licenses to forex and stock brokerage companies. Additionally, considering CH Markets claims to have a business base in the UK, we checked the records of the Financial Conduct Authority (FCA) and found no information about its regulatory status.
Trading Products of CH Markets:
- CH Markets opens the gate for traders to the forex market to trade a variety of currency pairs. Through forex trading, investors make decisions based on the exchange rate fluctuations between different currencies, with the goal of profiting from these fluctuations.
- CH Markets also gives traders opportunities to invest in stocks of various listed companies. Holding stocks means owning a part of the company, and traders can profit from fluctuations in stock prices and company dividends.
- CH Markets offers trading opportunities on various stock indices, which are composed of a set of stocks that represent specific markets or sectors, such as the S&P 500 or the FTSE 100. Trading these indices allows investors to speculate on the performance of entire markets or sectors without directly trading individual stocks.
- CH Markets allows traders to invest in a variety of commodities, such as precious metals like gold and silver, energy resources like oil and natural gas, as well as agricultural products like corn and wheat. The appeal of commodity trading lies in the fact that their prices are affected by factors such as supply and demand, geopolitical events, and weather.
- CH Markets supports trading cryptocurrencies such as Bitcoin, Ethereum, and Litecoin. Cryptocurrencies are digital assets that use cryptography for secure transactions and operate independently of central banks. Their highly volatile prices present opportunities for traders looking to profit from market fluctuations.
Account Types at CH Markets:
CH Markets offers various types of trading accounts to accommodate the needs and preferences of different traders. They have four main types of accounts:
- CH Standard Account: This account is very suitable for traders who prefer standard trading methods. It offers competitive spreads, a wide range of trading tools, and supports multiple trading platforms. This account provides a straightforward trading environment for both beginners and experienced traders.
- CH Zero Spread Account: This account is specially designed for traders who focus on low spreads and quick execution. Compared to the standard account, the zero spread account has tighter spreads, making it particularly suitable for traders focused on scalping or short-term trading strategies. It should be noted that this account might involve some trading commissions.
- CH Fixed Spread Account: It has the feature of maintaining fixed spreads regardless of market fluctuations. This type of account is ideal for traders who appreciate stability and want to know the cost of trading in advance. Fixed spread accounts are particularly useful during periods of high market volatility when spreads on other accounts may widen.
- CH VIP Account: This account is designed for high-volume traders and the experienced, providing personalized services and additional features. It typically includes exclusive account managers, advanced support services, customized trading conditions, as well as priority access to new features and promotional events. CH VIP accounts might require certain specific conditions such as higher minimum deposits or trading volumes.
The Leverage at CH Markets:
CH Markets offers a maximum leverage of 1:1000 to all types of trading accounts. Leverage, as a financial tool, is essentially allowing traders to conduct trades with a much larger amount of money than what they actually have in their accounts. This means that leverage can amplify your potential profits, but it can also magnify potential losses.
For example, with a leverage ratio of 1:1000, if you have $1,000 in your account, you can operate a trading volume of up to $1 million. This is a very attractive option for traders looking to gain significant returns from small investments in market fluctuations.
However, when choosing a leverage level that suits them, traders need to consider their trading experience, risk tolerance, and the volatility of the market they choose. While high leverage can lead to the possibility of high returns, it is very important to understand the risks involved and use leverage responsibly. After all, high leverage also implies high risk.
What Are the Spreads and Commissions at CH Markets?
A spread is the difference between the buying and selling price, and generally, the lower the spread, the more favorable the trading conditions.
CH Standard Account: It offers traders spreads starting from 1.1 pips. Interestingly, the CH standard account generally does not charge commissions on each trade, meaning traders can trade without incurring additional costs.
CH Zero Account: This account is designed for traders who prefer smaller spreads. The CH zero account offers spreads as low as 0.0 pips, effectively allowing traders to enter the market at almost zero cost. However, it should be noted that this account may involve certain commissions fees, usually between $0 to $10 per lot traded. The specific amount of this commission may vary depending on the trading instrument and trading volume.
CH Fixed Account: The spreads for this type of account are fixed, typically starting from 1.3 pips. A fixed spread means that the trading costs are predictable regardless of market volatility. Like the CH standard account, CH fixed accounts also generally do not charge commission on trades.
CH VIP Account: This account offers more favorable spreads for high-volume traders, starting from 0.5 pips. Traders with a CH VIP account enjoy lower spreads than other accounts, enhancing their trading advantage. Like the CH standard and CH fixed accounts, the CH VIP account also generally does not charge trade commissions.
The Trading Platform of CH Markets:
CH Markets provides customers with the MetaTrader 5 (MT5) trading platform, recognized and welcomed by the financial community. MT5 is renowned for its provision of a wide range of asset trading tools, covering various asset classes, including forex, stocks, indices, commodities, and cryptocurrencies. This allows traders to diversify their investment portfolios and expand their investment horizons.
The Online Reputation of CH Markets? What do People Say About CH Markets?
According to customer feedback, CH Markets does not have a good reputation among traders.
One customer opened an account with CH Markets but encountered a series of problems. First, he noted that the account required continuous topping up with considerable amounts of money just to sustain itself. The customer later realized the poor quality of service provided by the platform and requested intervention to address the issue. The customer felt that the staff and the exchange deliberately set buy and sell orders that resulted in him paying high rollover fees, ultimately leading to the depletion of his funds. Therefore, the customer suspected that the staff and the exchange deliberately used seductive strategies against uninformed investors. With the aid of ads, the customer hoped to retrieve the $69,000 in his account and claimed to have ample evidence to support the funds were deposited.
Another customer experienced specific issues when using the CH Markets platform. Firstly, as an investor new to trading, he did not receive professional guidance on trading operations and how to manage the safety margin of funds. Secondly, the customer faced pressure to top-up, being urged to invest several times more money than initially to maintain the account in a "red alert" status and gradually cancel orders. Additionally, the customer attempted to arrange in-person meetings to find a solution but seemed to be denied on the grounds of unwillingness to see experts and was directed to communicate through the Telegram application. Finally, the customer mentioned the platform uses a Vietnamese phone number and claims support works from Singapore, which might be convenient for avoiding and blocking unfavorable situations. Overall, the customer felt misled into an unfavorable trading environment.
Customer Support Methods at CH Markets:
CH Markets provides multiple customer service support channels to ensure that customers receive prompt help and support, no matter where they are.
Phone Support: CH Markets has a dedicated call line at +902122710062.
Online Chat: Offers 24/7 live chat services, suitable for customers requiring immediate responses and interactive experiences.
Email: Customers can reach the support team at support@chmarkets.com.
Company Address: CH Markets has registered and operational addresses in Saint Lucia and Istanbul, Turkey.
Social Media: Customers can also contact CH Markets through social platforms such as LinkedIn, Twitter, Facebook, Instagram, and YouTube. However, CH Markets' social media presence is blank, showing no posts, which might also suggest that CH Markets’ social media is only for show.
Conclusion:
CH Markets is a financial services provider established in 2023, registered in Saint Vincent and the Grenadines. However, it is not regulated by any official financial regulatory authority. Though it has a registration record with the Financial Services Authority (FSA) of Saint Vincent and the Grenadines, the FSA does not have the power to issue forex and stock brokerage licenses, and no trace of it exists in the records of the UK Financial Conduct Authority (FCA). Customer feedback available online indicates that they have encountered multiple issues while trading, such as the need for continuous top-ups to maintain accounts, high rollover fees, and a lack of transparency and professional investment guidance. Some customers mention being forced to increase investments to maintain account status and communication barriers when attempting to resolve issues. Moreover, the overall online sentiment about CH Markets is poor, and the absence of social media activity raises doubts about its professionalism and authenticity. CH Markets is currently labeled as "Suspected Fraud" on Traderknows. Investors are advised to take caution and look for officially regulated trading platforms.
